Remote Key Account Manager – Defense & Aerospace

Henkel Corporation; Scottsdale (AZ); Remote; USD 90,000 - 150,000; Full time

Job summary

Henkel Corporation is hiring a remote Key Account Manager to lead relationships with defense and aerospace accounts, develop strategic plans, and drive cross-functional collaboration across procurement, engineering and quality teams.

The role focuses on translating customer strategy into an innovation roadmap, managing price negotiations, and leveraging analytics to forecast needs and ensure on-time delivery and quality.

Responsibilities

• Build and grow business relationships with high-opportunity defense and aerospace accounts
• Implement new customer acquisition plans and develop customer-specific success metrics beyond revenue
• Demonstrate and communicate technical knowledge of aerospace-grade materials, their specifications and application, and forecast management
• Leverage understanding of emerging defense technologies to identify new customer materials opportunities
• Serve as the primary point of contact between Henkel and Customer across departments (procurement, engineering, quality, supply chain)
• Develop and build long-term strategic plan tailored to Customer’s business goals and production plan (e.g. Defense platforms)
• Identify opportunities to expand the relationship through new product offerings, innovations, or process improvements
• Internal champion of Customer needs within the Henkel cross-functional organization, ensuring alignment and responsiveness
• Builds strong relationships with Customer stakeholders in supply chain, program, and engineering
• Translates customer’s strategy and priorities into a joint innovation roadmap
• Facilitate executive-level meetings and Business Reviews to maintain alignment
• Effectively manages escalations, delivery issues, or quality concerns with professionalism and urgency
• On-Time Delivery & Quality Performance management through KPI tracking and ensuring performance meets Customer’s needs
• Oversees pricing agreements, long-term contracts (LTAs), and terms & condition negotiations
• Uses analytics and forecasting tools to anticipate customer needs and add strategic value

Job description

Henkel Corporation is hiring a remote Key Account Manager to lead relationships with defense and aerospace accounts, develop strategic plans, and drive cross-functional collaboration across procurement, engineering and quality teams.

The role focuses on translating customer strategy into an innovation roadmap, managing price negotiations, and leveraging analytics to forecast needs and ensure on-time delivery and quality.