Key Account Manager Defense

Henkel Corporation; Scottsdale (AZ); Remote; USD 90,000 - 150,000; Full time

Job summary

Henkel Corporation is hiring a remote Key Account Manager to lead relationships with defense and aerospace accounts, develop strategic plans, and drive cross-functional collaboration across procurement, engineering and quality teams.

The role focuses on translating customer strategy into an innovation roadmap, managing price negotiations, and leveraging analytics to forecast needs and ensure on-time delivery and quality.

Responsibilities

• Build and grow business relationships with high-opportunity defense and aerospace accounts
• Implement new customer acquisition plans and develop customer-specific success metrics beyond revenue
• Demonstrate and communicate technical knowledge of aerospace-grade materials, their specifications and application, and forecast management
• Leverage understanding of emerging defense technologies to identify new customer materials opportunities
• Serve as the primary point of contact between Henkel and Customer across departments (procurement, engineering, quality, supply chain)
• Develop and build long-term strategic plan tailored to Customer’s business goals and production plan (e.g. Defense platforms)
• Identify opportunities to expand the relationship through new product offerings, innovations, or process improvements
• Internal champion of Customer needs within the Henkel cross-functional organization, ensuring alignment and responsiveness
• Builds strong relationships with Customer stakeholders in supply chain, program, and engineering
• Translates customer’s strategy and priorities into a joint innovation roadmap
• Facilitate executive-level meetings and Business Reviews to maintain alignment
• Effectively manages escalations, delivery issues, or quality concerns with professionalism and urgency
• On-Time Delivery & Quality Performance management through KPI tracking and ensuring performance meets Customer’s needs
• Oversees pricing agreements, long-term contracts (LTAs), and terms & condition negotiations
• Uses analytics and forecasting tools to anticipate customer needs and add strategic value

Job description

About this Position

AtHenkel, you’ll be part of an organization that’s shaping the future throughinnovation, sustainability and collaboration. With our trusted brands likePersil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edgetechnologies, you’ll have countless opportunities to explore new paths andgrow.

Thisposition is with our Adhesive Technologies business unit – where we empower ourpeople to transform industries and provide our customers with a competitiveadvantage through adhesives, sealants and functional coatings.

Dare to learn new skills, advance in your career andmake an impact at Henkel.

What you´ll do

• The Key Account Manager, a remote position, is responsible for building and growing business relationships with high opportunity emerging defense and aerospace accounts
• Implement new customer acquisition plans & develop customer-specific success metrics beyond revenue (e.g., innovation impact)
• Demonstrate and communicate technical knowledge of aerospace-grade materials, their specifications and application, an understanding of quality and compliance requirements, and forecast management
• Leverage understanding of emerging defense technologies (CCAs, UAS, autonomous systems, counter-UAS, hypersonics, advanced materials) to identify new customer materials opportunities
• Serve as the primary point of contact between Henkel and Customer across departments (procurement, engineering, quality, supply chain, etc.)
• Develop and build long-term strategic plan tailored to Customer’s business goals and production plan e.g. Defense platforms
• Identifies opportunities to expand the relationship through new product offerings, innovations, or process improvements
• Internal champion of Customer needs within the Henkel cross-functional organization, ensuring alignment and responsiveness
• Builds strong relationships with Customer stakeholders in supply chain, program, and engineering
• Translates customer’s strategy and priorities into a joint innovation roadmap
• Facilitate executive-level meetings and Business Reviews to maintain alignment
• Effectively manages escalations, delivery issues, or quality concerns with professionalism and urgency
• On-Time Delivery & Quality Performance management through KPI tracking and ensuring performance meets Customer’s needs
• Oversees pricing agreements, long-term contracts (LTAs), and terms & condition negotiations
• Uses analytics and forecasting tools to anticipate customer needs and add strategic value