Remote Key Account Manager – Defense & Aerospace

Henkel; Irvine (CA); Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health Insurance

Work-Life Balance

401k matching

Family Support

Career Growth

Job summary

Henkel is seeking a Key Account Manager Defense to remotely manage high-potential defense and aerospace accounts across the United States. You will build strategic plans, drive customer engagement, and coordinate with procurement, engineering, and quality teams to deliver innovative adhesive technologies.

You will leverage your experience in aerospace materials, forecast management, and cross-functional collaboration to expand relationships and optimize value for defense customers.

Qualifications

• Bachelor's degree in science, engineering, business, or related discipline required.
• 5+ years in Aerospace Defense market with major defense contractor or materials supplier.
• Experience with structural adhesives, composite materials, electronics adhesives, thermal management, EMI shielding materials, and sealants.
• Knowledge of aerospace-grade materials, their specifications and application, an understanding of quality and compliance requirements, and forecast management.
• Strong relationship, project management, presentation, and communication skills.
• Familiar with government funded programs in development and production.
• Proficient in SAP, Salesforce, Excel.
• Travel of 30-50%.
• Preference for candidates in Mountain West region near major airport.

Responsibilities

• Build and grow relationships with defense and aerospace accounts.
• Implement new customer acquisition plans and develop customer-specific success metrics beyond revenue.
• Demonstrate and communicate technical knowledge of aerospace-grade materials, specifications, and forecast management.
• Identify opportunities using defense technologies to expand customer material opportunities.
• Serve as primary point of contact between Henkel and Customer across departments (procurement, engineering, quality, supply chain).
• Develop long-term strategic plan tailored to Customer’s goals and production plan.
• Identify opportunities to expand the relationship through new product offerings, innovations, or process improvements.
• Champion customer needs within the Henkel organization and ensure alignment.
• Build strong relationships with customer stakeholders in supply chain, program, and engineering.
• Translate customer strategy into a joint innovation roadmap.
• Facilitate executive-level meetings and Business Reviews to maintain alignment.
• Manage escalations, delivery issues, or quality concerns with professionalism and urgency.
• On-Time Delivery & Quality Performance management through KPI tracking.
• Oversees pricing agreements, long-term contracts, and terms & condition negotiations.
• Uses analytics and forecasting tools to anticipate customer needs and add strategic value.

Skills

B2B sales

Account management

Defense technology

Communication skills

Travel 30-50%

Education

Bachelor's degree in science/engineering/business

Tools

SAP

Salesforce

Excel

Job description

Henkel is seeking a Key Account Manager Defense to remotely manage high-potential defense and aerospace accounts across the United States. You will build strategic plans, drive customer engagement, and coordinate with procurement, engineering, and quality teams to deliver innovative adhesive technologies.

You will leverage your experience in aerospace materials, forecast management, and cross-functional collaboration to expand relationships and optimize value for defense customers.