Remote K-12 Implementation & Training Specialist

Imagine Learning; United States; Hybrid; USD 65,972 - 72,000; Full time

Benefits offered by this job

Health, dental, and vision plans

401k with company match

Paid holidays and PTO

Maternity and family-building benefits

Tuition reimbursement

Job summary

Imagine Learning is seeking a full-time Implementation Specialist to perform account management and training for customers, plus regional sales support alongside our U.S. sales and distribution partner. This remote-friendly role requires travel to CA and other regions as needed.

You will oversee implementation for assigned accounts, deliver product training, and design webinars for educators. Strong experience with Salesforce, Zoom, and Google/Microsoft tools is essential.

Qualifications

• Bachelor’s degree or higher from an accredited school or university and at least 5 years’ experience in grades K-12 education, classroom, or administrative experience.
• Grade levels 6-12 preferred, ELA also preferred.
• Knowledge of current educational standards and effective teaching practices.
• Familiarity with ELD standards, instructional models, and best practices, particularly within California educational settings.
• Experience leading professional development and/or product training
• Familiar with Salesforce, Slack, Zoom, and more.
• Strong skills in Google and Microsoft Suites.
• Team player with strong communication, organization, public speaking, and problem-solving skills.
• Ability to manage multiple accounts, projects, and tasks simultaneously
• Ability to work remotely and independently.
• Available to travel for presentations and customer training; travel 40% to 75% during peak season.

Responsibilities

• Oversee implementation and management of account needs for all accounts within the assigned region.
• Provide support for accounts nationwide as needed.
• Utilize Salesforce to track account data including sales opportunities, contacts, communication, and training.
• Design and deliver sales presentations, product training, and professional development sessions, both in-person and via webinar platforms.
• Communicate regularly with districts, school admins, and teachers to ensure successful program implementation and customer success.
• Collaborate with partners to support sales and training needs.
• Provide technical support and troubleshoot customer needs and requests.
• Lead online live chats and public webinar sessions for customers and prospects nationwide.
• Maintain a flexible schedule to travel to training sessions and meetings.
• Pro-active account management across the life-cycle of a customer from interest to renewal.
• Manage or assist with team projects including webinars, training, and collateral development.
• Other duties as assigned.

Skills

Account management

Sales support

Presentation skills

Training delivery

Customer communication

Public speaking

Team collaboration

Remote work

Education

Bachelor's degree

5+ years in grades K-12 education

Tools

Salesforce

Slack

Zoom

Google Workspace

Microsoft 365

Job description

Imagine Learning is seeking a full-time Implementation Specialist to perform account management and training for customers, plus regional sales support alongside our U.S. sales and distribution partner. This remote-friendly role requires travel to CA and other regions as needed.

You will oversee implementation for assigned accounts, deliver product training, and design webinars for educators. Strong experience with Salesforce, Zoom, and Google/Microsoft tools is essential.