Remote Junior Field Service Project Manager

Ciena Corporation; Northern (KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) with company matching

Employee stock purchase program (ESPP)

Paid holidays and vacation

Job summary

Ciena Corporation is hiring a Junior Field Service Project Manager to support the CGSI team in delivering field service projects. You will assist with planning, execution, and closeout, working alongside senior managers to ensure customer satisfaction and project objectives are met.

Requirements include US citizenship, a related bachelor's degree (or equivalent), and proficiency with Microsoft Office. Some travel to customer sites and after-hours meetings may be required.

Qualifications

• U.S. Citizen.
• Bachelor's degree in a related field or equivalent experience.
• Proficiency with Microsoft Office (Word, PowerPoint, Excel).
• Ability to travel to customer locations when required.
• Support for after-hours meetings across time zones.

Responsibilities

• Assist Senior Project Managers with EF&I project financials, schedules, scope, and quality management.
• Build and manage detailed project plans from initiation through completion.
• Coordinate with Engineering, Deployment Coordinators, partners, and customers to execute tasks.
• Communicate project status, risks, issues, and resolutions to stakeholders.
• Support process improvement in project management practices.
• Manage multiple projects within CGSI customer base.

Skills

Project coordination

Stakeholder management

Scheduling

Technical communication

Education

Bachelor's degree in related field

PMP certification (preferred)

Tools

Microsoft Office

Job description

Ciena Corporation is hiring a Junior Field Service Project Manager to support the CGSI team in delivering field service projects. You will assist with planning, execution, and closeout, working alongside senior managers to ensure customer satisfaction and project objectives are met.

Requirements include US citizenship, a related bachelor's degree (or equivalent), and proficiency with Microsoft Office. Some travel to customer sites and after-hours meetings may be required.