Remote Itinerary Planner & Client Concierge

Medium; Boston (MA); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Onboarding

Training resources

Remote tools

Job summary

Medium is seeking a highly organized Itinerary Planning Specialist – Remote to assist clients with trip planning, itinerary coordination, and reservation support. This role emphasizes professional client experience and organized planning processes in a remote environment.

Ideal candidates are detail-oriented, with excellent communication skills and the ability to work independently. The position offers remote work with flexible scheduling and onboarding support to help you succeed in itinerary

Qualifications

• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Ability to work independently in a remote setting.
• Detail-oriented with the ability to manage multiple requests.
• Basic computer proficiency and willingness to learn new platforms.
• Previous experience in customer support, scheduling, or coordination is a plus.

Responsibilities

• Assist with planning and organizing customized itineraries based on client preferences.
• Support the coordination of reservations, schedules, and travel-related details.
• Communicate with clients to gather information and provide timely updates.
• Maintain accurate records, confirmations, and itinerary documentation.
• Collaborate with internal systems and tools to manage planning workflows.
• Provide general support to ensure a seamless and well-organized experience for clients.

Skills

Time-management

Written communication

Verbal communication

Remote work

Detail-oriented

Client support

Job description

Medium is seeking a highly organized Itinerary Planning Specialist – Remote to assist clients with trip planning, itinerary coordination, and reservation support. This role emphasizes professional client experience and organized planning processes in a remote environment.

Ideal candidates are detail-oriented, with excellent communication skills and the ability to work independently. The position offers remote work with flexible scheduling and onboarding support to help you succeed in itinerary