Remote Itinerary Coordinator | Client-Focused & Organized

Medium; Los Angeles (CA); Remote; USD 50,000 - 65,000; Full time

Benefits offered by this job

Remote work flexibility

Structured team support

Clear workflows

Job summary

Medium is seeking an Itinerary Support Coordinator to help organize itineraries, timelines, and client documentation in a fully remote role. You will handle scheduling requests, maintain accurate records, and communicate with clients to confirm details and updates.

This position emphasizes organization, reliability, and exceptional service, with training and ongoing support provided. You will work independently from home and collaborate with the operations team to ensure smooth daily workflows.

Qualifications

• Experience in itinerary coordination, scheduling or administrative support is helpful but not required.
• Strong organizational and time-management skills are essential.
• Excellent written and verbal communication.
• Ability to work independently in a remote environment.

Responsibilities

• Assist with itinerary-related scheduling and coordination requests
• Organize and maintain itinerary details, timelines, and documentation
• Communicate with clients to confirm details, updates, and changes
• Ensure itinerary components are accurately recorded and up to date
• Respond to client inquiries in a professional and timely manner
• Follow established workflows and quality standards
• Collaborate with internal team members to support daily operations

Skills

Organizational skills

Time management

Written communication

Verbal communication

Attention to detail

Remote work

Learn new systems

Professional and reliable

Itinerary coordination experience

Job description

Medium is seeking an Itinerary Support Coordinator to help organize itineraries, timelines, and client documentation in a fully remote role. You will handle scheduling requests, maintain accurate records, and communicate with clients to confirm details and updates.

This position emphasizes organization, reliability, and exceptional service, with training and ongoing support provided. You will work independently from home and collaborate with the operations team to ensure smooth daily workflows.