Remote Itinerary Planner | Flexible Hours & Training

Medium; California (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Fully remote opportunity

Flexible scheduling

Structured onboarding & training

Planning tools & support systems

Collaborative remote environment

Job summary

Medium is seeking a detail-oriented Itinerary Planning Specialist – Remote to support clients with trip planning, itinerary coordination, and reservation assistance. This role focuses on providing organized, professional support throughout the planning process while ensuring a smooth and positive client experience.

This remote opportunity is ideal for individuals who are highly organized, client-focused, and interested in itinerary planning within a structured, supportive environment.

Qualifications

• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Comfortable working independently in a remote setting.
• Detail-oriented with the ability to manage multiple requests efficiently.
• Basic computer proficiency and willingness to learn new platforms.
• Previous experience in customer support, scheduling, or coordination is a plus, but not required.

Responsibilities

• Assist with planning and organizing customized itineraries based on client preferences
• Support the coordination of reservations, schedules, and travel-related details
• Communicate with clients to gather information and provide timely updates
• Maintain accurate records, confirmations, and itinerary documentation
• Collaborate with internal systems and tools to manage planning workflows
• Provide general support to ensure a seamless and well-organized experience for clients

Skills

Organizational skills

Time management

Written communication

Verbal communication

Remote work

Attention to detail

Customer support experience

Tools

Planning tools

Job description

Medium is seeking a detail-oriented Itinerary Planning Specialist – Remote to support clients with trip planning, itinerary coordination, and reservation assistance. This role focuses on providing organized, professional support throughout the planning process while ensuring a smooth and positive client experience.

This remote opportunity is ideal for individuals who are highly organized, client-focused, and interested in itinerary planning within a structured, supportive environment.