Remote IT Vendor & Asset Program Manager

Pinterest; Los Angeles (CA); Remote; USD 110,000 - 227,000; Full time

Job summary

Pinterest is seeking an IT Vendor & Asset Management professional to own day-to-day relationships with outsourced service partners and drive performance, cost targets, and SLA accountability. You will build KPI programs, lead regular reviews, and infuse AI into reporting workflows to improve efficiency.

You will collaborate with Procurement, Finance, Legal, and Security to manage contracts and ensure compliance, while supporting global deployment initiatives and budget planning across the vendor

Qualifications

• 3+ years of relevant experience in IT vendor/MSP management.
• Experience implementing AI into day-to-day workflows with practical adoption impact.
• Ability to partner with Procurement, Finance, Legal, and Security.
• Strong analytics and KPI/metrics experience.

Responsibilities

• Own day-to-day relationships with IT deployment and support service partners, driving performance and SLA accountability.
• Build and manage a metrics and reporting program for outsourced IT services with regular business reviews.
• Bring AI into day-to-day workflows to speed up vendor and metrics reporting.
• Partner with IT Project & Program Manager team supporting global deployment and vendor operations.
• Collaborate with Procurement, Finance, Legal, and Security to manage vendor contracts and invoicing accuracy.

Skills

Vendor management

SLA governance

Analytics & reporting

Cross-functional collaboration

Communication skills

AI workflow integration

Executive communication

Education

Bachelor’s degree in Information Systems or related field

Tools

Zendesk

Job description

Pinterest is seeking an IT Vendor & Asset Management professional to own day-to-day relationships with outsourced service partners and drive performance, cost targets, and SLA accountability. You will build KPI programs, lead regular reviews, and infuse AI into reporting workflows to improve efficiency.

You will collaborate with Procurement, Finance, Legal, and Security to manage contracts and ensure compliance, while supporting global deployment initiatives and budget planning across the vendor