Remote IT Training & Support Lead (Healthcare)

Move Vertical; Temecula (CA); Remote; USD 85,000 - 120,000; Full time

Benefits offered by this job

Remote work

Job summary

Move Vertical is seeking an experienced IT Supervisor to lead a remote team responsible for technology training, application support, system readiness, and end-user assistance in a healthcare setting.

The successful candidate will be a hands-on leader who drives training initiatives, ensures data quality and regulatory compliance, and partners with clinical and operational teams to align IT services with business needs in a fast-paced environment.

Qualifications

• High school diploma or equivalent with a minimum of two years of experience in IT operations.
• Current HIPAA compliance training or credential.
• Solid understanding of healthcare applications, IT processes, data accuracy, and effective training methods.
• Experience coordinating teams, balancing priorities, and supporting employees in a remote environment.
• Excellent communication, organizational, documentation, and troubleshooting abilities.
• Ability to work effectively with clinical, operational, and technical stakeholders.

Responsibilities

• Supervise, mentor, and develop a remote team of IT training and application support professionals.
• Coordinate the creation, implementation, and delivery of technology and healthcare application training.
• Help maintain application performance, system readiness, data quality, and compliance standards.
• Collaborate with department leaders and cross-functional partners to ensure support and training initiatives meet business needs.
• Develop and enhance training resources, process documentation, workflows, and support guidelines.
• Track team productivity, coordinate schedules, assign responsibilities, and manage competing priorities.
• Build a customer‑focused support environment centered on ownership, teamwork, and ongoing improvement.
• Confirm that technical support practices comply with healthcare regulations, privacy requirements, and internal policies.

Skills

Remote team leadership

Training delivery

IT operations

Communication

Documentation

Education

High school diploma or equivalent

HIPAA compliance training

Job description

Move Vertical is seeking an experienced IT Supervisor to lead a remote team responsible for technology training, application support, system readiness, and end-user assistance in a healthcare setting.

The successful candidate will be a hands-on leader who drives training initiatives, ensures data quality and regulatory compliance, and partners with clinical and operational teams to align IT services with business needs in a fast-paced environment.