Remote IT Technician: Systems & Security Specialist

BridgePoint Works; Houston (TX); Remote; USD 55,104 - 68,880; Full time

Benefits offered by this job

Competitive pay of $40-$50 per hour

100% remote work

Dynamic work environment

Job summary

A leading civil engineering firm is seeking a Remote IT Technician to support and optimize their IT systems. In this role, you will provide remote IT support, manage security protocols, and assist in onboarding. The ideal candidate has over 3 years of experience in IT support, with strong skills in Windows and MacOS. This position offers competitive pay of $40-$50 per hour and is entirely remote, allowing you to work from anywhere in the USA. Join a dynamic team where your expertise makes a real difference.

Qualifications

• 3+ years of experience in IT support or system administration.
• Strong knowledge of Windows, MacOS, and cloud-based applications.
• Experience troubleshooting issues in a remote environment.

Responsibilities

• Provide remote IT support to employees, troubleshooting issues.
• Install and configure systems, maintaining documentation.
• Manage security protocols to protect data.

Skills

IT support experience

Troubleshooting hardware issues

Experience with Windows and MacOS

Understanding cybersecurity best practices

Excellent communication skills

Self-motivation

Tools

VPN tools

Remote desktop tools

Cloud services (Microsoft 365, Google Workspace)

Job description

A leading civil engineering firm is seeking a Remote IT Technician to support and optimize their IT systems. In this role, you will provide remote IT support, manage security protocols, and assist in onboarding. The ideal candidate has over 3 years of experience in IT support, with strong skills in Windows and MacOS. This position offers competitive pay of $40-$50 per hour and is entirely remote, allowing you to work from anywhere in the USA. Join a dynamic team where your expertise makes a real difference.