Remote IT Technician — End-User Support & Networking

United Church Homes, Inc.; Columbus (OH); Remote; USD 42,000 - 62,000; Full time

Job summary

United Church Homes, Inc. in Columbus, OH seeks an IT Technician to maintain IT assets across care communities and assist end-users in completing their tasks efficiently.

The role covers hardware setup, software installation, network and printer connections, preventive maintenance, and on-call rotation. The candidate should have an associate degree and 2+ years of experience, with strong written and verbal communication.

Qualifications

• Associate degree or equivalent experience required.
• 2+ years of related IT support experience.
• Strong knowledge of operating systems and applications.
• Experience with Microsoft Office Suite, Workday, and PointClickCare is desirable.

Responsibilities

• Provide technical support to end-users, including hardware setup and software installation.
• Install and maintain software packages and perform preventive maintenance.
• Assist with network and printer connections and inventory management.
• Participate in on-call weekly rotation and coordinate with IT Services on budget needs.

Skills

End-user support

Technical troubleshooting

Communication skills

Analytical skills

Customer oriented

Deductive reasoning

Team collaboration

Education

Associate degree in IT or equivalent experience

Tools

Microsoft Office Suite

Workday

PointClickCare

Windows OS

Job description

United Church Homes, Inc. in Columbus, OH seeks an IT Technician to maintain IT assets across care communities and assist end-users in completing their tasks efficiently.

The role covers hardware setup, software installation, network and printer connections, preventive maintenance, and on-call rotation. The candidate should have an associate degree and 2+ years of experience, with strong written and verbal communication.