Remote IT Support Specialist (Secret Clearance)

United States Space Force; Colorado Springs (CO); Remote; USD 52,000 - 67,000; Full time

Job summary

The United States Space Force is seeking a Technical Support Specialist (Workgroup Manager) in Colorado Springs to serve as a focal point for computer-related assistance and support to organizational users. Responsibilities include performing technical support duties, updating the program Database Management System (DMS), generating reports, performing computer security duties, and monitoring and maintaining computers and peripherals.

Telework is eligible; a Secret clearance is required.

Qualifications

• Official transcripts may be required if education is used to qualify.
• Foreign education credentials may be considered and must be verified.
• Education credentials must be verified before appointment.

Responsibilities

• Performs technical support duties and provides computer-related assistance.
• Updates the program Database Management System (DMS) and maintains records.
• Produces reports and handles informational duties to support programs.
• Performs computer security duties and monitors equipment.
• Maintains computers and related peripherals and tracks routine maintenance.
• Uses office automation software to create documents and formats.

Skills

Technical support

Record keeping

Computer maintenance

Security awareness

Office automation

Education

Relevant education or transcripts

Tools

Microsoft Office

Job description

The United States Space Force is seeking a Technical Support Specialist (Workgroup Manager) in Colorado Springs to serve as a focal point for computer-related assistance and support to organizational users. Responsibilities include performing technical support duties, updating the program Database Management System (DMS), generating reports, performing computer security duties, and monitoring and maintaining computers and peripherals.

Telework is eligible; a Secret clearance is required.