Remote IT Support Pro — Keep Systems Running & Training

DryVac Environmental Services

White Center (WA)

Remote

USD 62,000 - 83,000

Full time

3 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

DryVac Environmental Services is seeking an IT Support Specialist to provide technical helpdesk support, troubleshoot hardware and software, and assist in deploying IT systems. The role is remote, requiring strong self-management and clear communication with staff.

You will manage user requests via a ticketing system, perform routine system checks, and collaborate to improve IT processes. A background in supporting mobile devices and remote desktop tools is preferred, with at least two years in

Qualifications

2+ years of IT support experience preferred.
Knowledge of computer systems, mobile devices, and tech products.
Experience with remote desktop apps and help desk software.

Responsibilities

Provide technical support and troubleshooting for hardware and software issues.
Assist in installation, configuration, and maintenance of IT systems and applications.
Manage and resolve user support requests through a ticketing system.
Conduct regular system checks and updates to ensure optimal performance.
Collaborate with team members to enhance IT infrastructure and processes.
Maintain documentation of IT procedures, standards, and configurations.
Provide training and support to staff on new technologies and software.