Remote IT Support Analyst — Windows, macOS & Microsoft 365

Global Behavior Education Alliance, LLC; Nashville (TN); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive salary commensurate with experience

Health, dental, and vision insurance options

401(k) retirement plan

Ongoing professional development opportunities

Job summary

Global Behavior Education Alliance, LLC is seeking an IT Support Analyst primarily focused on providing technical support for IT equipment, networks, and software. This role involves both hands-on and remote assistance and requires proficiency in various technology systems.

Candidates must have relevant experience and reside in Tennessee as travel to GBE sites is a requirement. The position offers competitive benefits, a collaborative environment, and opportunities for professional growth.

Qualifications

• Prior experience in IT, IT support, or related field.
• Certifications in IT training are preferred.
• Candidates must reside in the state of Tennessee.

Responsibilities

• Provide technical support to users.
• Configure and support hardware, software, and networks.
• Travel to other locations as needed.

Skills

Knowledge of IT hardware, software, and Microsoft 365

Written and verbal communication skills

Computer and mobile device operating systems proficiency

Time-management and multitasking abilities

Problem-solving and people skills

Education

Bachelor’s degree in computer science or MIS

Job description

Global Behavior Education Alliance, LLC is seeking an IT Support Analyst primarily focused on providing technical support for IT equipment, networks, and software. This role involves both hands-on and remote assistance and requires proficiency in various technology systems.

Candidates must have relevant experience and reside in Tennessee as travel to GBE sites is a requirement. The position offers competitive benefits, a collaborative environment, and opportunities for professional growth.