Remote IT Specialist – Windows, MS 365 & Rollouts (DACH)

Customs Support Group; United States; Hybrid; USD 55,000 - 75,000; Full time

Job summary

Customs Support Group seeks an IT Specialist to support colleagues across our DACH locations. You’ll work from home with occasional on-site visits, keeping IT systems in view and contributing to rollouts and projects.

Ideal candidates have vocational IT training or a degree, strong Windows and Microsoft 365 knowledge, and the ability to work independently with a service mindset. English is required; German is a plus.

Qualifications

• Vocational training or a degree in IT or equivalent qualification.
• Good knowledge of Windows and Microsoft 365 environments.
• Broad understanding of how IT systems work together.
• Structured, independent, and service-oriented approach.
• Strong analytical thinking.
• Confident communication in English; German is a plus.

Responsibilities

• Provide first- and second-level support to colleagues and IT systems across DACH locations.
• Resolve IT issues and set up hardware and software.
• Assess technical requirements in the wider IT context beyond individual systems.
• Contribute to rollouts and IT projects and support day-to-day IT operations.

Skills

Windows

Microsoft 365

IT support

English

Education

Vocational IT training or degree

Job description

Customs Support Group seeks an IT Specialist to support colleagues across our DACH locations. You’ll work from home with occasional on-site visits, keeping IT systems in view and contributing to rollouts and projects.

Ideal candidates have vocational IT training or a degree, strong Windows and Microsoft 365 knowledge, and the ability to work independently with a service mindset. English is required; German is a plus.