Remote IT Helpdesk & Network Support Specialist

Actus Consulting Group; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Actus Consulting Group seeks an IT Administrator to provide advanced technical assistance and support for computer systems, hardware, and software in our New York office.

The role focuses on diagnosing issues, maintaining networks, servers, and security, performing backups, and supporting remote locations. Qualifications include a BA/BS in Computer Science or IT, and certifications such as A+, CompTIA, or MCSA; experience with Windows OS, Office 365, and Cargowise is highly valued.

Qualifications

• Bachelor's degree in Computer Science or IT or related field.
• A+ or CompTIA, Microsoft MCSA or similar certifications.
• Working knowledge of Windows platform and Office Suite software.
• Exceptional communication skills, both verbal and written.
• Detail-oriented with high accuracy.

Responsibilities

• Own projects and responsibilities within larger business initiatives.
• Provide network troubleshooting strategies to reduce downtime and maintenance costs.
• Migrate legacy servers/applications to modern solutions.
• Support and administer remote locations and employees.
• Document internal processes and procedures.

Skills

Networking

Troubleshooting PCs

Windows OS

Office Suite

Security basics

Education

Bachelor's degree in Computer Science

IT related field

Tools

Cargowise

Freight forwarding systems

Job description

Actus Consulting Group seeks an IT Administrator to provide advanced technical assistance and support for computer systems, hardware, and software in our New York office.

The role focuses on diagnosing issues, maintaining networks, servers, and security, performing backups, and supporting remote locations. Qualifications include a BA/BS in Computer Science or IT, and certifications such as A+, CompTIA, or MCSA; experience with Windows OS, Office 365, and Cargowise is highly valued.