Remote IT Governance & PMO Lead

Via Logic LLC; United States; Remote; USD 73,000 - 133,000; Full time

Benefits offered by this job

Health benefits

Paid leave

Retirement plan

Job summary

Leidos is seeking a highly qualified IT Governance & PMO professional to support the TSA FOCUS program. The role emphasizes governance, performance management, and oversight across the IT service environment.

Remote work with onsite presence as required; requires BA degree with 4+ years of related experience (Masters with 2+ years acceptable). Strong ITSM, governance framework experience, and TSA/public trust readiness are preferred.

Qualifications

• BA degree and 4+ years of relevant experience (or Masters with 2+ years).
• Ability to obtain and maintain TSA Suitability clearance.
• Ability to obtain and maintain Public Trust security clearance.
• Relevant experience supporting IT governance, IT service management, program management, performance management, or PMO functions in an enterprise or federal IT environment.
• Strong communication, documentation, organization, analytical, and problem-solving skills.
• Experience working within defined service management processes, governance frameworks, and operational controls.
• Ability to coordinate effectively with government, contractor, technical, and functional stakeholders.

Responsibilities

• Establish and maintain governance processes, procedures, reporting mechanisms, and management controls supporting FOCUS IT service delivery.
• Monitor service performance, SLA metrics, Grade of Service trends, operational measures, and performance objectives.
• Coordinate recurring governance and operational reviews with TSA, program leadership, service owners, and stakeholders.
• Maintain program risk, issue, opportunity, dependency, and corrective-action registers and coordinate mitigation activities.
• Track commitments, milestones, dependencies, deliverables, and performance across assigned service areas.
• Develop and maintain management dashboards, status reports, performance reports, and executive-level briefings.
• Identify trends, performance risks, recurring service issues, and opportunities for process and service improvement.
• Coordinate corrective actions and continuous-improvement initiatives across operational teams.
• Support quality reviews, audit readiness, compliance activities, and maintenance of supporting evidence.
• Ensure accurate, timely, and consistent information is maintained in approved systems of record.
• Coordinate governance activities across Service Desk, Desktop Support, ServiceNow, Asset Management, WebEOC, Project Management, and other FOCUS service areas.
• Support transition, operational readiness, and ongoing service-management activities as required.

Skills

IT governance

ITIL/ITSM

PMO

Stakeholder management

Documentation

Communication

Education

BA degree or higher

Tools

ServiceNow

Dashboards

Job description

Leidos is seeking a highly qualified IT Governance & PMO professional to support the TSA FOCUS program. The role emphasizes governance, performance management, and oversight across the IT service environment.

Remote work with onsite presence as required; requires BA degree with 4+ years of related experience (Masters with 2+ years acceptable). Strong ITSM, governance framework experience, and TSA/public trust readiness are preferred.