Remote IT Field Technician - Networks & Systems

UST; Aliso Viejo (CA); On-site; USD 56,000 - 84,000; Full time

Benefits offered by this job

10 days paid vacation per year

Medical, dental, and vision insurance

401(k) Retirement Plan with employer matching

Job summary

UST is hiring a Field Technician (Associate II - Product Support) to install, maintain, and repair various technical equipment and systems. The role entails diagnosing technical issues and ensuring effective communication with stakeholders.

Applicants should have experience as a field service technician, a relevant degree, and strong customer service skills. This position offers a compensation range of $56,000 - $84,000 per year and various benefits for full-time employees, including medical and retirement plans.

Qualifications

• 2+ years of experience in a technical support role, including installation and maintenance of IT systems.
• Certification in relevant technical fields.
• Strong communication skills, both verbal and written.

Responsibilities

• Install, maintain, and repair technical equipment and systems.
• Diagnose and troubleshoot technical problems.
• Document all work performed and maintain accurate records.

Skills

Field service technician experience

Customer service skills

Problem-solving skills

Interpersonal skills

Education

Bachelor's degree in computer science or related field

Tools

Diagnostic tools and software

Job description

UST is hiring a Field Technician (Associate II - Product Support) to install, maintain, and repair various technical equipment and systems. The role entails diagnosing technical issues and ensuring effective communication with stakeholders.

Applicants should have experience as a field service technician, a relevant degree, and strong customer service skills. This position offers a compensation range of $56,000 - $84,000 per year and various benefits for full-time employees, including medical and retirement plans.