Field IT Technician - Onsite Support & Networking

UDT; Tampa (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) plan with company match

Flexible time off options

Job summary

UDT in Tampa, Florida is seeking a Field Technician to provide both onsite and remote technical support for various customer environments. This role necessitates hands-on troubleshooting experience and the ability to work independently across multiple locations.

The ideal candidate should have an associate degree in IT, 2-5 years of experience in IT support, and outstanding customer service skills. UDT offers a competitive compensation package including medical benefits and flexible time-off options.

Qualifications

• 2–5 years of experience in IT support or field services.
• Hands-on experience troubleshooting Windows operating systems.
• Strong customer service and communication skills required.

Responsibilities

• Provide onsite technical support for desktops, laptops, and printers.
• Troubleshoot hardware, software, and connectivity issues.
• Document all work performed and customer interactions.

Skills

Microsoft 365

Technical Support

Basic Networking

Windows Troubleshooting

Education

Associate degree in Information Technology or related field

Tools

PSA/ticketing systems

Remote support tools

Job description

UDT in Tampa, Florida is seeking a Field Technician to provide both onsite and remote technical support for various customer environments. This role necessitates hands-on troubleshooting experience and the ability to work independently across multiple locations.

The ideal candidate should have an associate degree in IT, 2-5 years of experience in IT support, and outstanding customer service skills. UDT offers a competitive compensation package including medical benefits and flexible time-off options.