Remote IT Contractor: Systems & Networking Expert

TeamLogic IT; North Charleston (SC); Remote; USD 55,000 - 96,000; Part time

Benefits offered by this job

Employee Referral Program

Mileage reimbursement

Flexible schedule

Free uniform

Opportunity for advancement

Job summary

TeamLogic IT is seeking a skilled IT Contractor to provide technology-related services on an as-needed basis. You will assist with deploying new systems, troubleshooting hardware and software, and training client staff on new technologies.

The ideal candidate will cover a broad range from system administration to network and security infrastructures, with hands-on experience across Windows environments, M365, and virtualization. Flexible work-from-home options are available.

Qualifications

• Prior help desk or technical support experience or equivalent hands-on IT experience.
• Experience with wireless AP networking and troubleshooting.
• Hands-on experience deploying and supporting Windows Server and Windows desktop operating systems.
• Experience configuring and troubleshooting networking and security devices (Cisco, SonicWALL, WatchGuard, HP, or comparable platforms).
• Experience supporting Microsoft 365 environments, including M365 administration and troubleshooting.
• Working knowledge of Azure Active Directory.
• Experience with virtualization platforms such as VMware and Hyper‑V is a plus.

Responsibilities

• Troubleshoot and resolve network, connectivity, and performance issues across wired and wireless environments.
• Utilize RMM (Remote Monitoring and Management) tools to proactively monitor, troubleshoot, and remediate issues.
• Meet or exceed internal SLAs, maintaining 80% attainment or higher.
• Respond to and resolve incidents in accordance with defined SLA targets and operational standards.
• Accurately document work performed and record time entries daily in the PSA (Professional Services Automation) system.
• Identify opportunities to reduce repeat incidents through improved processes, automation, and AI‑enabled tooling.

Skills

Troubleshooting

Network administration

Windows Server

Microsoft 365

Azure Active Directory

VMware/Hyper-V

Documentation

Communication

Tools

RMM tools

PSA system

VMware

Hyper-V

Job description

TeamLogic IT is seeking a skilled IT Contractor to provide technology-related services on an as-needed basis. You will assist with deploying new systems, troubleshooting hardware and software, and training client staff on new technologies.

The ideal candidate will cover a broad range from system administration to network and security infrastructures, with hands-on experience across Windows environments, M365, and virtualization. Flexible work-from-home options are available.