Remote IT Business Analyst | Process & Systems Improvement

Ross Stores, Inc.; New York (NY); Hybrid; USD 85,000 - 136,000; Full time

Job summary

Ross Stores, Inc. is seeking a Business Analyst to serve as an IT functional systems analyst and internal consultant.

The role focuses on improving business capabilities by facilitating process and system improvements and partnering with IT, operations, and business stakeholders on existing production systems and new projects. The position requires 3–5 years of IT systems experience, an undergraduate degree in information systems or related field, and strong analytical skills.

Qualifications

• 3 - 5 years of experience supporting IT systems, processes, or capabilities.
• Solid understanding of IT processes within a complex environment.
• Strong analytical and problem-solving skills.

Responsibilities

• Perform business analysis at strategic, operational, and organizational levels.
• Translate business needs into clear requirements, user stories, functional designs, and acceptance criteria.
• Analyze processes, system capabilities, data, and user experience to identify gaps and solutions.
• Support projects from requirements through implementation, testing, and training.
• Proactively manage deliverables and communicate status, risks, and issues to stakeholders.
• Troubleshoot production systems with IT and business users to drive timely resolution.
• Develop and maintain process and system documentation for adoption.
• Support change management with impact assessments and training.

Skills

Business analysis

Requirements gathering

Process mapping

Data analysis

Agile methodologies

Education

Undergraduate degree in information systems, computer science, or related technical discipline

Job description

Ross Stores, Inc. is seeking a Business Analyst to serve as an IT functional systems analyst and internal consultant.

The role focuses on improving business capabilities by facilitating process and system improvements and partnering with IT, operations, and business stakeholders on existing production systems and new projects. The position requires 3–5 years of IT systems experience, an undergraduate degree in information systems or related field, and strong analytical skills.