Remote IT & Operations Leader | Equity, Unlimited PTO

Jobgether; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Fully remote (US)

Unlimited PTO with minimum two weeks

Parental leave

Medical, dental, and vision insurance

MacBook provided

Home workspace stipend $600

Annual company trip

Mental health support

Training and career development

Remote-first culture

Job summary

Jobgether is seeking an IT leader to own and drive internal IT operations for a fast-growing, remote-first organization in the United States. You will manage IAM, MDM, SSO/SAML integrations, Google Workspace, and security programs while building scalable processes.

Expect to define an IT roadmap, lead SOC 2 readiness, and optimize vendor relationships. You will collaborate with executives to support a distributed workforce, automate onboarding/offboarding, and balance security with usability.

Qualifications

• At least 7 years of experience in IT, systems administration, or technical operations.
• At least 1–2 years of experience in an IT leadership or management role, ideally within a SaaS company or startup environment.
• Hands‑on experience administering identity and access management (IAM), mobile device management (MDM), SAML/SSO integrations, and Google Workspace.
• Practical scripting and automation experience, with the ability to work comfortably in command-line environments and administrative consoles.
• Familiarity with endpoint security tools and cross-platform device management across Mac, Windows, and mobile devices.
• Experience implementing or supporting security controls and compliance requirements, particularly SOC 2.
• Strong operational mindset, with the ability to resolve support issues while building systems and processes that prevent recurring problems.
• Ability to manage competing priorities and measure operational effectiveness through system uptime, resolution times, and employee experience.
• Strong documentation, communication, and stakeholder collaboration skills.
• High degree of ownership, accountability, and attention to detail.
• Commitment to balancing security and compliance requirements with usability and employee productivity.
• Interest in using AI and modern technologies to improve efficiency, automate workflows, and strengthen IT operations.
• Ability to work remotely with at least four hours overlap each day with the team's core working hours.
• Willingness to attend in-person interviews in Austin, Texas, if required.

Responsibilities

• Own and continuously improve internal IT operations, including endpoint management, identity and access management, SaaS administration, and corporate infrastructure.
• Maintain reliable systems and provide effective technical support to keep employees productive.
• Develop and execute a near-term IT roadmap aligned with organizational growth, identifying gaps, prioritizing improvements, and delivering solutions consistently.
• Manage the IT and corporate technology budget, oversee vendor relationships and renewals, negotiate contracts, and identify opportunities to reduce costs and eliminate redundant tools.
• Lead internal IT support for SOC 2 audits by preparing evidence, maintaining controls, and implementing security policies and compliance standards.
• Shift compliance practices toward proactive risk reduction through stronger controls, documentation, and ongoing security improvements.
• Administer and secure Google Workspace and corporate identity infrastructure, including SSO, SAML configurations, conditional access policies, and endpoint security.
• Manage endpoint security across Mac, Windows, and mobile devices using tools such as Microsoft Defender and Iru Avert.
• Build and maintain automation for employee onboarding, offboarding, and hardware provisioning using low-code platforms, Google Apps Script, Bash, or PowerShell.
• Establish and enforce governance policies for AI tools, including access management, data privacy boundaries, and mitigation of shadow AI risks in collaboration with Engineering and Legal.
• Maintain accurate, audit-ready documentation covering the corporate technology environment.
• Deliver internal training on security best practices, security hygiene, and data privacy.
• Use AI tools to improve documentation, resolve routine support requests, develop automations, and identify recurring support trends and opportunities for improvement.
• Partner with department leaders and executives to resolve operational bottlenecks and support the needs of a distributed workforce.

Skills

IAM administration

SAML/SSO

Google Workspace

Scripting/Automation

Endpoint security

SOC 2/compliance

Leadership

Remote work coordination

SaaS operations

Tools

Google Apps Script

PowerShell

Bash

Microsoft Defender

Iru Avert

Job description

Jobgether is seeking an IT leader to own and drive internal IT operations for a fast-growing, remote-first organization in the United States. You will manage IAM, MDM, SSO/SAML integrations, Google Workspace, and security programs while building scalable processes.

Expect to define an IT roadmap, lead SOC 2 readiness, and optimize vendor relationships. You will collaborate with executives to support a distributed workforce, automate onboarding/offboarding, and balance security with usability.