Remote IRIS Care Consultant | Community Support Advocate

Molina Healthcare, Inc.; Milwaukee (WI); Remote; USD 27,000 - 53,000; Full time

Job summary

Molina Healthcare, Inc. is seeking an IRIS Consultant (IC) to support Wisconsin participants in the IRIS program.

This remote, home-based role includes regular in-person visits with participants at their homes and in the community to help them achieve long-term goals related to employment, housing, health, and safety. Ideal candidates have a social/human services background, strong relationship-building skills, and experience with budget management and resource coordination.

Qualifications

• At least 2 years experience in health care, preferably in care coordination.
• Bachelor’s degree in a social work, psychology, human services, counseling, nursing, or closely related field (or four years of commensurate experience).
• Valid and unrestricted driver’s license, reliable transportation, and adequate auto insurance for job-related travel.
• Ability to develop positive and effective work relationships with coworkers, clients, participants, providers, regulatory agencies and vendors.
• Ability to work independently with minimal supervision and demonstrate self-motivation.

Responsibilities

• Meet IRIS participants in person at least four times per year, with one annual home visit.
• Provide program orientation to new participants and explain rights and responsibilities.
• Explore participant life, goals, community connections, employment interest, and support plans.
• Help participants identify personal outcomes and ensure progress within the IRIS budget and DHS requirements.
• Document orientation and planning activities in the IRIS data system (WISITs) within 48 business hours.
• Research community resources and supports that fit participant outcomes and share information.
• Document progress and changes in plans and data systems as needed.
• Educate participants on reading monthly budget reports and assist with provider billing and related tasks.
• Develop engaged relationships with participants and maintain confidentiality and HIPAA compliance.
• Collaborate with IRIS Consultant Agency staff for successful implementation; participate in monthly in-person and weekly check-ins.

Skills

Care coordination

Relationship building

Time management

Communication

Problem solving

Self-motivation

HIPAA compliance

Education

Bachelor’s degree in social work or related field

Tools

WISITs data system

Microsoft Office

Job description

Molina Healthcare, Inc. is seeking an IRIS Consultant (IC) to support Wisconsin participants in the IRIS program.

This remote, home-based role includes regular in-person visits with participants at their homes and in the community to help them achieve long-term goals related to employment, housing, health, and safety. Ideal candidates have a social/human services background, strong relationship-building skills, and experience with budget management and resource coordination.