Remote Invoicing Specialist for MSP Billing & Revenue

Harbor Networks, Inc.; Northern (KY); Hybrid; USD 60,000 - 73,000; Full time

Benefits offered by this job

Competitive salary

Unlimited PTO

Growth opportunities

Collaborative team environment

Job summary

Harbor IT is seeking an Invoicing Specialist to manage monthly invoicing for MSP contracts with a high-volume billing environment. You will work with ConnectWise and NetSuite to ensure accurate, timely invoices aligned to customer terms.

The ideal candidate has 2+ years in invoicing, strong attention to detail, and the ability to resolve billing discrepancies quickly while supporting month-end close and process improvements.

Qualifications

• 2+ years of hands-on invoicing or billing experience, preferably in a service company environment.
• Experience working with accounting or billing software ConnectWise.
• Familiarity with MSP or recurring revenue billing environments preferred.
• Basic understanding of accounting principles and revenue recognition.
• Associate's or Bachelor's degree in Accounting, Finance, or a related field preferred (or equivalent experience)

Responsibilities

• Generate and process monthly recurring invoices for managed service agreements in ConnectWise.
• Ensure billing aligns with contract terms, pricing schedules, and service bundles.
• Maintain accurate agreement billing setups, including additions, removals, and renewals.
• Review service tickets for completeness, accuracy, and billable status.
• Invoice time, materials, and project-related services based on approved ticket activity.
• Partner with service delivery teams to resolve billing discrepancies or missing documentation.
• Sync invoicing activity between ConnectWise and NetSuite to ensure proper financial posting.
• Maintain clean billing data and ensure invoices are coded correctly to customers and services.
• Support invoice delivery workflows and respond to customer billing inquiries.

Skills

Invoicing

Billing software

ConnectWise

MSP billing

Education

Associate's or Bachelor's in Accounting/Finance

Tools

ConnectWise

NetSuite

Job description

Harbor IT is seeking an Invoicing Specialist to manage monthly invoicing for MSP contracts with a high-volume billing environment. You will work with ConnectWise and NetSuite to ensure accurate, timely invoices aligned to customer terms.

The ideal candidate has 2+ years in invoicing, strong attention to detail, and the ability to resolve billing discrepancies quickly while supporting month-end close and process improvements.