Remote Invoice & Payments Specialist II

Communicorp Inc; Columbus (GA); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid holidays & PTO

Job summary

Aflac, a Fortune 500 company, is seeking a remote role based in the continental US to support policy inquiries and routine service tasks. This position emphasizes integrity, effective communication, and a commitment to customer satisfaction as part of the Aflac Way.

Ideal candidates will have strong writing and research abilities, and experience with office procedures. The role includes competitive benefits and opportunities for growth within the organization.

Qualifications

• High School Diploma or Equivalent.
• 2 years of work-related experience.
• Equivalent combination of education and experience.
• Knowledge of customer service principles and processes.
• Strong writing, grammar, and research abilities.
• Familiarity with office procedures and terminology.
• Ability to manage time and assist others.

Responsibilities

• Perform routine tasks under general supervision following standard procedures.
• Handle policy inquiries and process policy information.
• Analyze service requirements for complex accounts.
• Document data into tracking systems and manage funds disposition.
• Coordinate with payroll and other departments to confirm changes.

Skills

Integrity

Effective communication

Self-development

Customer service

Change management

Organizational goals

Diverse populations

Education

High School Diploma or Equivalent

Tools

Word processing

Records management

Job description

Aflac, a Fortune 500 company, is seeking a remote role based in the continental US to support policy inquiries and routine service tasks. This position emphasizes integrity, effective communication, and a commitment to customer satisfaction as part of the Aflac Way.

Ideal candidates will have strong writing and research abilities, and experience with office procedures. The role includes competitive benefits and opportunities for growth within the organization.