Remote Billing & Invoicing Specialist II

AFLAC, INCORPORATED.; Columbus (GA); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plans

Annual bonuses

20 days PTO

Sick leave where applicable

Stock purchase plan

Job summary

Aflac is hiring for a remote position in the Division: Individual Benefits Operations. The role offers a salary between $35,000 and $45,000 and requires a high school diploma with at least 2 years of related experience.

The posting notes a remote work arrangement within the continental US, with occasional in-office visits if needed. Competitive benefits include medical, dental, and vision coverage, a 401(k) with company match, paid holidays, and up to 20 days of PTO.

Qualifications

• Knowledge of customer service principles and processes.
• Strong writing, grammar, and research abilities.
• Familiar with office procedures and terminology.

Responsibilities

• Performs routine tasks under supervision and follows standardized procedures.
• Handles policy inquiries and information requests; researches and resolves issues.
• Records data in tracking systems and communicates with relevant departments.

Skills

Integrity

Effective communication

Customer service

Time management

Policy knowledge

Education

High School Diploma or Equivalent

2 years of work-related experience

Equivalent combination

Tools

Word processing

Records management

Job description

Aflac is hiring for a remote position in the Division: Individual Benefits Operations. The role offers a salary between $35,000 and $45,000 and requires a high school diploma with at least 2 years of related experience.

The posting notes a remote work arrangement within the continental US, with occasional in-office visits if needed. Competitive benefits include medical, dental, and vision coverage, a 401(k) with company match, paid holidays, and up to 20 days of PTO.