Remote Intake Specialist - Compassionate Client Concierge

Pemberton Injury Law Firm; Eau Claire (WI); Remote; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Paid time off

Employer 401(k) match

Zusammenfassung

Pemberton Personal Injury Law Firm seeks a compassionate Intake Specialist to be the first contact for prospective clients. You’ll help clients understand their options and feel supported as they take the next step toward help.

This role offers remote or in-office work in Wisconsin, with offices in Baraboo, Sun Prairie, Madison, and Eau Claire. You’ll collaborate with attorneys and staff to ensure a smooth client journey from the initial conversation onward.

Qualifikationen

• Experience in legal intake or similar role required.
• Strong written and verbal communication skills.
• Ability to build rapport with diverse clients.

Aufgaben

• Handle inbound inquiries from prospective clients.
• Provide a welcoming, supportive client experience.
• Explain services and next steps clearly to clients.
• Gather and document information during intake.
• Coordinate with attorneys and staff for a seamless process.

Kenntnisse

Legal intake

Customer service

Communication

Tools

Microsoft Office

Jobbeschreibung

Pemberton Personal Injury Law Firm seeks a compassionate Intake Specialist to be the first contact for prospective clients. You’ll help clients understand their options and feel supported as they take the next step toward help.

This role offers remote or in-office work in Wisconsin, with offices in Baraboo, Sun Prairie, Madison, and Eau Claire. You’ll collaborate with attorneys and staff to ensure a smooth client journey from the initial conversation onward.