Remote Intake & Client Data Specialist - Iowa

Momsmeals; Ankeny (IA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Weekly paychecks

PTO

401k

Full benefits package

Referral bonuses starting Day 1

Job summary

Mom’s Meals is seeking an Intake Client Specialist to manage a queue of documents and create or update clients in the CRM system, ensuring billing accuracy and compliance. This role emphasizes speed and precision under a service level agreement and cross-functional coordination with logistics, billing, and care teams.

The position is fully remote but Iowa residents only; orientation requires onsite day one. Starting pay is $17.00 per hour with weekly pay, PTO, and benefits after 30 days.

Qualifications

• High school diploma or equivalent.
• Basic Microsoft Office skills.
• Previous data entry skills.
• Strong analytical skills with high attention to detail and accuracy.
• Ability to problem solve issues in a timely manner.
• Must have a wired internet connection using an ethernet port.
• Quiet workspace free from distraction.
• Some college experience or equivalent.
• Medical Billing terminology.

Responsibilities

• Review incoming Medical Service Authorizations and Medical paperwork to create new clients, update existing clients, and close accounts as needed.
• Correspond and follow up with Agency Case Managers via email, State Portal Messaging, and phone calls for action items or needed information.
• Troubleshoot and resolve account issues as required.
• Coordinate with internal business partners including Logistics, Customer Care, Billing, and Compliance.
• Assist other departments for Intake-related inquiries.

Skills

Strong analytical skills

Attention to detail

Verbal and written communication

Prior experience in data entry

Ability to work independently and in a

Education

High school diploma or equivalent

Some college experience or equivalent

Tools

Microsoft Office

Job description

Mom’s Meals is seeking an Intake Client Specialist to manage a queue of documents and create or update clients in the CRM system, ensuring billing accuracy and compliance. This role emphasizes speed and precision under a service level agreement and cross-functional coordination with logistics, billing, and care teams.

The position is fully remote but Iowa residents only; orientation requires onsite day one. Starting pay is $17.00 per hour with weekly pay, PTO, and benefits after 30 days.