Remote Insurance Support Specialist

Sitel Corp.; Northern (KY); Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental insurance

Vision insurance

Disability insurance

Paid time off

Bonuses

Career growth

Job summary

Foundever is seeking a Claims Support Representative for a remote, inbound call center role supporting a multinationalInsurance provider. Paid training is provided to prepare you for the role, and a distraction-free workspace is required during training and work hours.

Employee benefits include 401(k) matching, health, dental, vision, disability insurance, PTO, bonuses, and career growth opportunities. Candidates must be 18+, have a high school diploma or GED, and at least 1 year of relevant

Qualifications

• Must be at least 18 years old.
• High school diploma or GED equivalent required.
• 1 year of relevant work experience.
• Open availability during operating hours.
• If you reside within 50 miles of our on-site locations, you will be offered an onsite role.

Responsibilities

• Provide inbound customer support for insurance-related inquiries.
• Document interactions accurately and maintain records.
• Follow training to resolve technical and service issues.
• Assist customers with navigating systems and resources to find solutions.

Skills

Customer Service Aptitude

Technical Support

Reliability

Active Listening

Critical Thinking

Service-Oriented Mindset

Organizational Skills

System Navigation

Relevant Work Experience

Education

High school diploma or GED

Tools

Network infrastructure

Desktop systems

Software

Hardware

Job description

Foundever is seeking a Claims Support Representative for a remote, inbound call center role supporting a multinationalInsurance provider. Paid training is provided to prepare you for the role, and a distraction-free workspace is required during training and work hours.

Employee benefits include 401(k) matching, health, dental, vision, disability insurance, PTO, bonuses, and career growth opportunities. Candidates must be 18+, have a high school diploma or GED, and at least 1 year of relevant