Remote Insurance Service & Retention Specialist

AAA Mountain West Group; Arizona; Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

401k Matching – $1 for $1 up to 6%

Medical, Dental, Vision

Paid Holidays

Paid Time Off

Tuition Reimbursement

Free AAA Classic Membership

AAA Product Discounts

Volunteer time off

Job summary

AAA Mountain West Group seeks an Insurance Service Support Associate in Arizona. You will service partner policies, review coverage options for value, and explain benefits to members while driving retention.

The role requires an active license (P&C preferred), a high school diploma, and at least 1 year in sales or customer service. Remote work possibilities exist after training, with mandatory initial schedule.

Qualifications

• Active Property & Casualty or Personal Lines license preferred.
• High school diploma or GED required.
• At least 1 year in sales, retention or customer service.

Responsibilities

• Serve partner insurance policies and customers with accuracy.
• Review policies to present best value and add-ons.
• Explain value proposition and address objections to drive retention.
• Document interactions and track account activity.

Skills

Communication

Sales

Customer service

Multitasking

Problem solving

Education

Active Property & Casualty License

High school diploma or GED

1 year sales/customer service

Tools

MS Office

CRM systems

Job description

AAA Mountain West Group seeks an Insurance Service Support Associate in Arizona. You will service partner policies, review coverage options for value, and explain benefits to members while driving retention.

The role requires an active license (P&C preferred), a high school diploma, and at least 1 year in sales or customer service. Remote work possibilities exist after training, with mandatory initial schedule.