Customer Service Representative - State Farm Agent Team Member

Barrysegroves; United States; Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Training & development

Job summary

A local insurance agency is seeking a Customer Service Representative to enhance customer experiences remotely. The ideal candidate will have at least two years' experience in a State Farm Agent Office and strong communication skills. Responsibilities include answering customer inquiries, assisting with policy changes, and processing claims. Join a team that values customer focus and offers opportunities for internal growth.

Qualifications

• Must have at least two years' experience in a State Farm Agent Office.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Customer service skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• Bonus based on performance


• Paid time off


• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Barry Segroves - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.


• Assist customers with policy changes and updates.


• Process insurance claims and follow up with customers.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Must have at least two years' experience in State Farm Agent Office **


• Communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.

This is a remote position.