Remote Insurance Account Specialist - Growth & Service

State Farm; Alaska; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Base salary + Commission

Bonus based on performance

Opportunity for advancement

Competitive salary

Job summary

Troy Sayer State Farm Agent is seeking an Account Representative to grow our Alaska agency through meaningful customer relations and serving as a liaison between customer needs and agency departments. You will develop leads, schedule appointments, and market products while providing prompt, accurate, and friendly service.

Remote work is considered for candidates with State Farm experience, with competitive compensation including base salary plus commission and benefits.

Qualifications

• Experience in sales (outside sales or inside sales) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written, verbal, and listening communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to relate to customers effectively.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Marketing products

Customer service

P&C license

Job description

Benefits:

• REMOTE considered for current State Farm Team Members
• Base + Commission
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Competitive salary

Here, at TROY SAYER STATE FARM, we believe insurance is about more than policies - it’s about protecting people, guiding families through life changes, and helping our families prepare for the unexpected. For over 25 years, our agency has built long term relationships with Alaskan families and business’ by combining professional experience with personal care. We value trust, communication, personal development, and providing exceptional customer experiences. Our customers choose us, and stay with us, because we provide a different insurance experience, helping them protect what matters most while navigating the phases of life. NOTE: REMOTE will be CONSIDERED for candidates with current State Farm experience

ROLE DESCRIPTION:

As Account Representative for Troy Sayer - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.
  
  

This is a remote position.