Remote Insurance Follow-Up Specialist I

MediSolution; Northern (KY); Hybrid; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

3 weeks vacation + 5 personal days

401k + matching

Stock ownership plan

Job summary

MEDHOST is seeking an Account Follow-up Representative I to review and resolve outstanding hospital insurance balances. The role requires learning multiple hospital systems, researching claims, and processing basic insurance follow-up to ensure timely AR resolution.

Ideal candidates have 1–3 years in office software, strong communication, and attention to detail. The position offers remote work within the United States and competitive hourly pay.

Qualifications

• 1-3 years hands-on experience with standard office software and applications.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and data entry.
• High School diploma; 1+ years in customer service in medical field.

Responsibilities

• Timely follow-up on insurance balances, verify claim status and rebill as needed.
• Research accounts and route through appropriate workflows; document findings.
• Communicate with insurance companies to obtain payment and note next steps for resolution.
• Maintain PHI compliance and input time for reporting purposes.

Skills

MS Office

Customer service

Communication

Attention to detail

Organization

Multitasking

Problem solving

Adaptability

Collaboration

Interpersonal skills

Compliance

Learning agility

Education

High School Diploma

Tools

VoIP software

Database software

Microsoft Teams

Job description

MEDHOST is seeking an Account Follow-up Representative I to review and resolve outstanding hospital insurance balances. The role requires learning multiple hospital systems, researching claims, and processing basic insurance follow-up to ensure timely AR resolution.

Ideal candidates have 1–3 years in office software, strong communication, and attention to detail. The position offers remote work within the United States and competitive hourly pay.