Remote Insurance Follow-Up Specialist II

Harris Computer; Tennessee; Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Vacation + personal days

401k + matching

Job summary

MEDHOST is seeking an Account Follow-up Representative II to review and resolve outstanding insurance balances on hospital patient accounts. The role is remote in the U.S. and requires researching multiple hospital systems, analyzing denial trends, and coordinating with third-party payors.

You will handle ~40-50 accounts per day and educate new hires as needed. Ideal candidates have 3+ years in a related medical field, proficiency with Microsoft Office, and strong communication skills.

Qualifications

• Knowledge of revenue cycle processes affecting insurance reimbursements.
• Knowledge of insurance follow-up concepts in healthcare reimbursement.
• Proficient with telephone systems for outbound/inbound calls.

Responsibilities

• Timely follow-up on hospital patient accounts outstanding for insurance payment.
• Verify claim payment status and rebill to insurance.
• Gather demographic, clinical information and insurance data to resolve claims.

Skills

Revenue cycle

Insurance follow-up

Telephone systems

PHI access

Numerical accuracy

Communication

Attention to detail

Time management

Team collaboration

Adaptability

Education

High School diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

MEDHOST is seeking an Account Follow-up Representative II to review and resolve outstanding insurance balances on hospital patient accounts. The role is remote in the U.S. and requires researching multiple hospital systems, analyzing denial trends, and coordinating with third-party payors.

You will handle ~40-50 accounts per day and educate new hires as needed. Ideal candidates have 3+ years in a related medical field, proficiency with Microsoft Office, and strong communication skills.