Remote Insurance Claims Operations Specialist

Openkrill; United States; A distancia; USD 28.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) match

Paid parental leave

Wellness benefits

Commuter benefits

Paid time off

Paid sick leave

Descripción de la vacante

DoorDash is seeking an Insurance Claims Operations Associate to manage intake, documentation, and follow-up work that keeps cases moving from first report through resolution. You will work with internal systems and AI-assisted tools alongside cross-functional partners to ensure accurate creation and progression of each case.

The role is fully remote, reporting to a Supervisor, Insurance Claims Operations, with onboarding in weeks 1–6.

Formación

• 1+ years in operations, claims intake, insurance support, or similar high-volume environment.
• Strong attention to detail and ability to follow structured processes.
• Comfort working across multiple systems and tools simultaneously.
• Time management to meet daily productivity targets.
• Strong written and verbal communication skills.
• Ability to handle sensitive, confidential information with discretion.
• Experience in insurance/claims or risk operations is a plus.
• Process-driven mindset with accuracy and efficiency.

Responsabilidades

• Execute high-volume intake and case processing across multiple channels.
• Prepare and submit FNOL details for claim establishment.
• Review and input incoming documentation and attachments accurately.
• Identify and resolve missing or inconsistent information using workflows.
• Support operational workflows by addressing routing issues and system exceptions.

Conocimientos

Attention to detail

Structured processes

Multi-system proficiency

Time management

Written and verbal communication

Discretion with confidential info

Insurance/claims experience

Herramientas

AI tools

Descripción del empleo

DoorDash is seeking an Insurance Claims Operations Associate to manage intake, documentation, and follow-up work that keeps cases moving from first report through resolution. You will work with internal systems and AI-assisted tools alongside cross-functional partners to ensure accurate creation and progression of each case.

The role is fully remote, reporting to a Supervisor, Insurance Claims Operations, with onboarding in weeks 1–6.