Remote Insurance Carrier Relations Manager

Lever, Inc.; Lehi (UT); Remote; USD 88,000 - 142,000; Full time

Benefits offered by this job

Remote work options

Comprehensive health plans

401(k) with employer matching

Wellness programs

Entrata Cares community initiatives

Job summary

Entrata, a leader in AI-driven property management technology, seeks a Carrier Relations Manager to manage our insurance carrier network across HO4 renters, master policy, and device insurance.

You will source new partners, negotiate terms, monitor performance, and ensure regulatory compliance as Entrata expands to new states. Expect a fast-paced, collaborative environment with remote/hybrid options.

Responsibilities

• Own end-to-end relationships with insurance carriers and MGAs across HO4 renters, master policy, and device insurance lines
• Source, evaluate, and onboard new carrier partners based on appetite, pricing competitiveness, and geographic coverage needs
• Negotiate contract terms, commission schedules, and binding authority agreements with carrier and wholesale partners
• Monitor loss ratios, retention, complaint ratios, and other book performance metrics; proactively flag and address issues before they threaten an appointment
• Serve as the primary escalation point for carrier-side service, claims, or underwriting issues that require agency-level intervention
• Partner with Compliance/Legal to manage state licensing, appointments, and admitted/non-admitted carrier requirements as the agency expands into new states
• Coordinate with Product and Engineering on carrier system integrations, including rating updates, policy data feeds, and API connections
• Track and report on carrier performance, commission accruals, and program health to leadership on a regular cadence
• Stay current on personal lines market trends, carrier appetite shifts, and regulatory changes affecting renters, master policy, and device insurance
• Represent Entrata at carrier and industry meetings, conferences, and renewal negotiations

Job description

Entrata, a leader in AI-driven property management technology, seeks a Carrier Relations Manager to manage our insurance carrier network across HO4 renters, master policy, and device insurance.

You will source new partners, negotiate terms, monitor performance, and ensure regulatory compliance as Entrata expands to new states. Expect a fast-paced, collaborative environment with remote/hybrid options.