Remote Insurance Call Center Agent | Mon–Fri 9–6

Remedy Staffing; Honolulu (HI); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Weekly Pay

Medical/Dental/Vision/Prescription

Free Online Skill Classes, EAP,

Discounts & many more

Job summary

Remedy Staffing in Honolulu is seeking a Call Center Representative to work remotely from O'ahu-based location. You will be the first point of contact for members, handling inquiries and guiding them through account questions from a home office.

The role requires 6 months of remote call center experience, strong communication skills, and the ability to work independently. Regular hours are Monday through Friday, 9 AM–6 PM, with benefits and weekly pay.

Qualifications

• High school diploma or equivalent is required.
• Minimum 6 months of remote call center experience.
• Must pass a Computer Skills Assessment with a score of 70% or higher.
• Strong verbal and written communication skills.
• Ability to work independently in a remote environment.

Responsibilities

• Serve as primary contact for members with courteous customer service.
• Handle inbound and outbound calls for inquiries.
• Research and resolve member issues accurately.
• Document interactions in company systems.
• Navigate multiple applications and databases during calls.
• Follow policies, procedures, and compliance requirements.
• Maintain confidentiality of member information.
• Deliver timely and effective solutions.

Skills

Verbal communication

Written communication

Customer service

Attention to detail

Remote work

Education

High school diploma or equivalent

Job description

Remedy Staffing in Honolulu is seeking a Call Center Representative to work remotely from O'ahu-based location. You will be the first point of contact for members, handling inquiries and guiding them through account questions from a home office.

The role requires 6 months of remote call center experience, strong communication skills, and the ability to work independently. Regular hours are Monday through Friday, 9 AM–6 PM, with benefits and weekly pay.