Remote Insurance Billing & Collections Supervisor

Washington University in St. Louis; United States; Remote; USD 58,000 - 90,000; Full time

Benefits offered by this job

Vacation & holidays

Health insurance

Metro U-Pass

403(b) Retirement plan

Job summary

Washington University in St. Louis is seeking a Finance/Billing Specialist to support daily operations of insurance-related tasks, supervise staff, and oversee posting, collections, and reimbursement activities.

The role involves counseling patients and families on financial assistance options and ensuring compliant, efficient billing workflows. The position emphasizes collaboration with departments, training new employees, and coverage during absences, with a salary range reflecting the job

Qualifications

• Associate degree or equivalent combination of education and experience.
• No specific certification/professional license required.
• Relevant Experience (5 Years)

Responsibilities

• Communicates policies and educates staff on billing issues to promote efficient flow of billing process.
• Counsels patients on financial and other issues regarding accounts management.
• Advises department managers on collection issues that arise.
• Handles missing charge ticket list, locating missing ticket and generating another ticket if needed.
• Works with pharmacy for appropriate drug pricing when not available in system.
• Monitors and updates monthly collection totals in department.
• Advises affected areas on diagnoses, prices and charges for special batches.
• Participates in selection process of new employees, training, supervising and evaluating employees; informs employees of changes in the department.
• Assists with coverage in staff areas during illness/vacations; back-up for HMO/PPO Representative.
• Assists IBC team with special projects.

Skills

Accounting

Communication

Customer Service

Finance

Health Insurance

Organizing

Problem Solving

Supervisory Management

Education

Associate degree or combination of education and experience

Job description

Washington University in St. Louis is seeking a Finance/Billing Specialist to support daily operations of insurance-related tasks, supervise staff, and oversee posting, collections, and reimbursement activities.

The role involves counseling patients and families on financial assistance options and ensuring compliant, efficient billing workflows. The position emphasizes collaboration with departments, training new employees, and coverage during absences, with a salary range reflecting the job