Insurance Billing & Collections Supervisor

Washington University; St. Louis, Northern (MO, KY); Hybrid; USD 58,000 - 90,000; Full time

Benefits offered by this job

Vacation & Holidays

Health Insurance

Metro U-Pass transit

403(b) Retirement Savings

Wellness programs

Caregiver leave & tuition assistance

Job summary

Washington University in St. Louis is seeking a Billing/Accounts role to support day-to-day operations in insurance matters, supervise staff, and oversee posting, collections, and reimbursement functions. The role includes counseling patients on financial options and collaborating with management to address billing issues.

The position emphasizes patient financial counseling, collecting performance data, and participating in staff development and process improvements at WashU in St. Louis.

Qualifications

• Associate degree or equivalent combination of education and experience may substitute for minimum education.
• 5 Years of relevant experience.
• No specific certification/professional license required.

Responsibilities

• Educates staff on billing policies to promote efficient flow of billing process.
• Counsels patients on financial and other issues regarding accounts management.
• Advises department managers on collection issues that arise.
• Monitors monthly collection totals in department.
• Supports hiring, training, supervising, and evaluating employees.

Skills

Accounting

Communication

Customer Service

Finance

Health Insurance

Organizing

Problem Solving

Supervisory Management

Education

Associate degree

Job description

Washington University in St. Louis is seeking a Billing/Accounts role to support day-to-day operations in insurance matters, supervise staff, and oversee posting, collections, and reimbursement functions. The role includes counseling patients on financial options and collaborating with management to address billing issues.

The position emphasizes patient financial counseling, collecting performance data, and participating in staff development and process improvements at WashU in St. Louis.