Hybrid Insurance Billing & Collections Assistant II

Washington University in St. Louis; St. Louis (MO); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Up to 22 days vacation

Health insurance

Metro U-Pass

403(b) Retirement

Job summary

Washington University in St. Louis is seeking an Insurance Billing Specialist to perform follow-up on insurance billing and collections, verify records, and expedite payments for physician services.

This role is primarily remote with one in-person monthly visit to Saint Louis, MO. Responsibilities include reviewing accounts, using Epic EHR and payer portals for claim submissions and status, and ensuring timely resolution while maintaining HIPAA compliance.

Qualifications

• High school diploma or equivalent is required.

Responsibilities

• Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges.
• Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling.
• Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry.
• Consistently meets the QA and efficiency standards of working invoices/accounts daily and follows best practices for one-touch resolution.
• Interacts with management and staff to discuss issues.
• Performs other duties as assigned by the supervisor and/or manager.

Skills

Claims Resolution

Collections Strategies

Communication

Computer Literacy

Confidential Data Handling

Epic EHR

Health Insurance Billing

HIPAA

ICD-10 Coding

Insurance Follow Up

Medical Billing

Medical Terminology

Microsoft Excel

Microsoft Word

Office Equipment

Telephone Communications

Education

High school diploma or equivalent

Tools

Epic EHR

Microsoft Excel

Microsoft Word

Job description

Washington University in St. Louis is seeking an Insurance Billing Specialist to perform follow-up on insurance billing and collections, verify records, and expedite payments for physician services.

This role is primarily remote with one in-person monthly visit to Saint Louis, MO. Responsibilities include reviewing accounts, using Epic EHR and payer portals for claim submissions and status, and ensuring timely resolution while maintaining HIPAA compliance.