Remote Insurance Billing & Collections Supervisor

Washington University; United States; Remote; USD 58,000 - 90,000; Full time

Benefits offered by this job

Vacation & holidays

Health insurance

Transit U-Pass

403(b) Retirement Plan

Wellness programs

Caregiver leave

Tuition assistance

Job summary

Washington University in St. Louis seeks a Billing Operations Specialist to oversee daily insurance billing operations, supervise staff, and counsel patients on financial options. The role emphasizes accuracy, policy interpretation, and coordination with departments to ensure timely payments.

Responsibilities include educating staff on billing issues, advising managers on collections, and supporting the IBC team on special projects. A degree plus 5 years in relevant experience is preferred.

Qualifications

• Associate degree or combination of education and experience may substitute for minimum education.
• No specific certification/professional license is required for this position.
• Relevant Experience (5 Years)
• Driver's License: A driver's license is not required for this position.

Responsibilities

• Communicates policies and educates staff on billing issues to promote efficient flow of billing process.
• Counsels patients on financial and other issues regarding accounts management.
• Advises department managers on collection issues that arise.
• Handles missing charge ticket list, locating missing ticket and generating another ticket if needed.
• Works with pharmacy for appropriate drug pricing when not available in system.
• Monitors and updates monthly collection totals in department.

Education

Associate degree or combination of education and experience may substitute for minimum education

Job description

Washington University in St. Louis seeks a Billing Operations Specialist to oversee daily insurance billing operations, supervise staff, and counsel patients on financial options. The role emphasizes accuracy, policy interpretation, and coordination with departments to ensure timely payments.

Responsibilities include educating staff on billing issues, advising managers on collections, and supporting the IBC team on special projects. A degree plus 5 years in relevant experience is preferred.