Remote Insurance Billing & Collections Assistant II

Washington University in St. Louis; St. Louis (MO); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Washington University in St. Louis is seeking an Insurance Billing/Follow-Up Specialist to verify and collect on physician charges. The role involves following up on insurance claims, reviewing patient accounts for accuracy, and using Epic and payer portals to submit and monitor claims.

Emphasis on QA and efficient, accurate work. Ideal candidates have a high school diploma and at least two years in bookkeeping, accounting, or medical collections.

Qualifications

• High school diploma or equivalent.
• 2 years of bookkeeping/accounting or medical collections experience.

Responsibilities

• Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely payment of physician charges.
• Reviews patient accounts to verify information including insurance, eligibility, invoice resolution, remittances, and requests for information.
• Utilizes Epic, system tools, and payer websites for claim submission and status checks.
• Maintains QA standards and aims for one-touch resolution.
• Interacts with management to discuss issues.
• Performs other duties as assigned by supervisor/manager.

Skills

Communication

Confidential Data Handling

HIPAA

Medical Terminology

Medical Billing and Coding

Telephone Communications

Education

High school diploma or equivalent

Tools

Epic EHR

Microsoft Excel

Microsoft Word

ICD-10 Procedure Coding System

Job description

Washington University in St. Louis is seeking an Insurance Billing/Follow-Up Specialist to verify and collect on physician charges. The role involves following up on insurance claims, reviewing patient accounts for accuracy, and using Epic and payer portals to submit and monitor claims.

Emphasis on QA and efficient, accurate work. Ideal candidates have a high school diploma and at least two years in bookkeeping, accounting, or medical collections.