Billing & Insurance Supervisor — Hybrid, Neurology

Washington University; Northern (KY); Hybrid; USD 58,000 - 90,000; Full time

Benefits offered by this job

Vacation days

Holidays

Health insurance

Metro U-Pass transit

Retirement plan (403b)

Wellness programs

Job summary

Washington University is seeking a Supervisor for Insurance, Billing and Collections on a hybrid basis in Saint Louis, MO. The role focuses on day-to-day insurance operations, supervising staff, and optimizing posting and reimbursement workflows.

You will counsel patients on financial options, verify non-contracted plans, and lead process improvements across departments while collaborating with clinical staff. A strong background in accounting, finance, and health insurance is essential.

Qualifications

• Associate degree or equivalent experience in finance or admin roles.
• Minimum 5 years of relevant experience in insurance billing or collections.
• Strong knowledge of insurance verification, posting, and reimbursement processes.

Responsibilities

• Manage day-to-day operations for billing and collections workflows.
• Supervise staff, provide training, and evaluate performance.
• Counsel patients on financial options and assist with eligibility for aid.
• Monitor monthly collection totals and post charges accurately.
• Collaborate with clinical staff and departments to resolve issues.
• Lead process improvements and act as liaison with IBC team.

Skills

Accounting

Communication

Customer Service

Finance

Health Insurance

Organizing

Problem Solving

Supervisory Management

Education

Associate degree

Job description

Washington University is seeking a Supervisor for Insurance, Billing and Collections on a hybrid basis in Saint Louis, MO. The role focuses on day-to-day insurance operations, supervising staff, and optimizing posting and reimbursement workflows.

You will counsel patients on financial options, verify non-contracted plans, and lead process improvements across departments while collaborating with clinical staff. A strong background in accounting, finance, and health insurance is essential.