Remote Insurance Account Manager, Commercial Lines Aviation

Insurance Office of America; New Jersey; Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Competitive salary & bonus

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth opportunities

Work-life balance

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a book of business with a focus on retention and growth. The role supports day-to-day administrative tasks, policy administration, billing, and claims analysis while coordinating with the account management team.

The ideal candidate will have strong insurance knowledge, active licensing, and excellent customer service skills to ensure timely, accurate servicing and client satisfaction.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing; CIC or equivalent preferred.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities.
• Handle policy administration, billing, claims, and coverage analysis.

Skills

Account management

Customer service

Analytical thinking

Communication

Multitasking

Education

High School Diploma

Licensed Insurance Professional

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a book of business with a focus on retention and growth. The role supports day-to-day administrative tasks, policy administration, billing, and claims analysis while coordinating with the account management team.

The ideal candidate will have strong insurance knowledge, active licensing, and excellent customer service skills to ensure timely, accurate servicing and client satisfaction.