Remote Instructional Operations Coordinator

MasteryPrep LLC; United States; On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Disability & AD&D insurance

Life insurance

401k match

Paid time off

Paid holidays

Fully remote

Company laptop

Job summary

MasteryPrep LLC is seeking a highly organized Instructional Operations Coordinator to support the day‑to‑day engine of our Instructional team. You will own recurring, process‑heavy work that keeps instructors, events, and data running smoothly by handling reports, onboarding, payroll details, and data cleanliness.

You will excel with strong Excel/Google Sheets skills, meticulous attention to detail, and a proactive, self‑directed approach.

Qualifications

• Exceptional organization and attention to detail; you rarely let things slip through the cracks.
• Strong spreadsheet skills (Google Sheets / Excel), including formulas, sorting, formatting, and pivot tables.
• Ability to follow documented processes precisely and manage many recurring deadlines.
• Clear, professional written communication.
• Comfort learning and working across multiple software platforms.
• Experience with Google Suite (Gmail/Sheets/Calendar).
• While this is a fully remote position, applicants must be located in the United States and authorized to work in the U.S.

Responsibilities

• Reporting & Data Management: Pull, format, and distribute recurring evaluation and event reports.
• Maintain data trackers, autopull spreadsheets, and dashboards, ensuring accuracy and consistency.
• Clean up and organize evaluation data and prepare it for review by team leaders.
• Enter paper and digital evaluations and keep records up to date.
• Scheduling, Payroll & Travel Support: Create and manage instructor shifts in scheduling tools and process shift/no-show updates.
• Support bi-weekly payroll preparation by exporting and organizing data.
• Send expense and reporting reminders to instructors.
• Track and reconcile travel and flight credits, and flag savings opportunities.
• Onboarding, Offboarding & Credentialing: Coordinate new-hire onboarding and offboarding tasks, including fingerprinting reminders and record updates.
• Order and issue instructor badges and create virtual classroom/meeting rooms for new instructors.
• Keep instructor certifications and groupings current.
• Instructor & Event Support: Serve as a first point of contact for instructor support requests.
• Support program-specific tasks on a seasonal basis.
• Process Improvement: Identify manual, repetitive tasks and streamline them.
• Use AI tools to speed up reporting, communications, and data work, and build more efficient workflows.

Skills

Organizational skills

Spreadsheets

Process discipline

Written communication

Adaptability

G Suite

US work authorization

Tools

Salesforce

Slack

Asana

Scheduling software (Sling)

Video/learning platforms

Job description

MasteryPrep LLC is seeking a highly organized Instructional Operations Coordinator to support the day‑to‑day engine of our Instructional team. You will own recurring, process‑heavy work that keeps instructors, events, and data running smoothly by handling reports, onboarding, payroll details, and data cleanliness.

You will excel with strong Excel/Google Sheets skills, meticulous attention to detail, and a proactive, self‑directed approach.