Remote Instructional Multimedia Designer | AI Tools

United States Digital Space LLC; United States; Hybrid; USD 27,000 - 35,000; Full time

Benefits offered by this job

Health & Wellness

Time Off

Volunteer Days

Ignite Days

Tuition Assistance

Flexibility — remote & hybrid

Job summary

United States Digital Space LLC is seeking an Instructional Multimedia Designer to join our Education team within Customer Success. You will create engaging multimedia experiences that simplify complex concepts and improve learner adoption, reporting to the Senior Manager, Education Strategy & Development.

You will collaborate with Technical Education Developers to translate objectives into effective visuals, leveraging AI-enabled workflows to boost production efficiency while upholding

Qualifications

• Experience creating multimedia, visual, video, or motion design assets for learning, education, enablement, or software-based environments.
• Advanced proficiency with Figma and experience creating scalable design systems and visual assets.
• Experience using AI-enabled creative workflows to improve design, multimedia production, prototyping, or content creation processes.
• Strong understanding of visual design principles, including typography, hierarchy, layout, composition, and user experience.
• Ability to translate complex concepts into clear visuals that support learner understanding and reduce cognitive load.
• Experience collaborating with subject matter experts, instructional designers, or cross-functional stakeholders to deliver multimedia projects.
• Strong communication, presentation, and feedback-integration skills with the ability to explain design decisions and iterate effectively.
• Experience with tools such as Camtasia, Vyond, Articulate Storyline/Rise, ElevenLabs, Claude, or similar multimedia and learning technologies.

Responsibilities

• Create multimedia assets for learning experiences, including product demonstration videos, animations, motion graphics, visual aids, presentations, GIFs, and reusable templates.
• Partner with Technical Education Developers to translate learning objectives, scripts, and technical concepts into effective visual learning experiences.
• Use visual design principles and adult learning concepts to improve clarity, engagement, and knowledge retention.
• Leverage AI-enabled tools and workflows to accelerate content production, prototyping, and multimedia development while maintaining quality standards.
• Produce and edit video-based learning content, including screen recordings, annotations, captions, voiceovers, and motion graphics.
• Develop reusable visual systems, templates, and standards that improve consistency across courses, the Academy platform, and Community experiences.
• Support visual branding and user experience within the company Academy (Docebo) and the company Community (Gainsight).
• Perform quality reviews to ensure multimedia assets meet standards for accessibility, usability, accuracy, and learner experience.

Skills

Multimedia design

Figma proficiency

AI workflows

Visual design

Learner-centered design

Cross-functional collaboration

Communication skills

Tools

Camtasia

Vyond

Articulate Storyline/Rise

ElevenLabs

Claude

Job description

United States Digital Space LLC is seeking an Instructional Multimedia Designer to join our Education team within Customer Success. You will create engaging multimedia experiences that simplify complex concepts and improve learner adoption, reporting to the Senior Manager, Education Strategy & Development.

You will collaborate with Technical Education Developers to translate objectives into effective visuals, leveraging AI-enabled workflows to boost production efficiency while upholding