Remote Installation Scheduler

The Container Store; Elmhurst (IL); On-site; USD 27,552 - 39,950; Full time

Benefits offered by this job

Starting pay of $20.00-$29.00 an hour

Health, dental, and vision plans

401(k) retirement savings plan

Paid holidays and PTO

Employee discounts on products

Job summary

The Container Store is looking for an Installation Scheduler in Elmhurst, IL. This full-time, hourly position is responsible for managing installation orders and coordinating schedules. The ideal candidate has 1-3 years of customer service experience and proficiency in Outlook and Word.

In this role, you will assign orders, contact customers for scheduling, and ensure clarity in space designs while providing excellent customer service. Join us to support the leading specialty retailer in storage and organization products!

Qualifications

• 1 – 3 years experience in customer service; retail experience is a plus.
• Experience in logistics, planning, and scheduling.
• Ability to communicate clearly and effectively in a professional manner.

Responsibilities

• Assigns customer installation orders to installers.
• Contacts customers to schedule and confirm installation details.
• Coordinates installs based on geography and complexity.

Skills

Customer service experience

Logistics planning

Strong communication skills

Attention to detail

Strong interpersonal skills

Proficiency in computer skills

Time management

Tools

Outlook

Word

Salesforce

Job description

The Container Store is looking for an Installation Scheduler in Elmhurst, IL. This full-time, hourly position is responsible for managing installation orders and coordinating schedules. The ideal candidate has 1-3 years of customer service experience and proficiency in Outlook and Word.

In this role, you will assign orders, contact customers for scheduling, and ensure clarity in space designs while providing excellent customer service. Join us to support the leading specialty retailer in storage and organization products!