Remote Inside Sales Rep for Global OEM Accounts

Southwire Company LLC; Oregon; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

401k with Matching

Health, Life, Dental, Vision insurance

Paid Time Off & Holidays

Disability insurance

Tuition Reimbursement

Employee Assistance Program

Parental Leave

Job summary

Southwire Company LLC, a leading North American wire and cable producer, seeks an Inside Sales role focused on OEM international accounts. The position supports inbound/outbound sales, handles quotes, order entry, and customer inquiries with a balanced, service-oriented approach.

Responsibilities include reference to inventory, pricing, lead times, and contract terms; use of CRM/ERP tools; and collaboration with distributors, contractors, and internal teams to drive revenue and customer

Qualifications

• Minimum Education Level: High School Diploma.
• Years of Experience: 2-4 years.

Responsibilities

• Determines appropriate product selections and pricing for customer orders by referencing inventory, lead times, and contract terms.
• Performs order entry, quote generation, and follow-up tasks to ensure accurate and timely processing of customer transactions.
• Observes customer purchasing behavior and sales trends to identify potential upsell or cross-sell opportunities.
• Handles incoming calls and emails from distributors, contractors, and end users to provide product information and resolve routine service issues.
• Enters sales orders, customer notes, and related transaction details into CRM or ERP systems to support data accuracy and reporting.
• Contacts external vendors and internal departments to confirm availability, delivery timelines, or technical specifications as needed.
• Ensures customer satisfaction by following up on open quotes, shipment status, and product feedback, escalating issues when necessary.
• Prepares and organizes sales materials, product catalogs, and customer records to support inside sales operations and training needs.
• Exercises professional judgment when managing customer concerns and provides informal guidance to newer team members on system use and customer service best practices.
• Performs other duties as assigned
• Complies with all policies and standards
• Manages staff performance and development, coaching team members to achieve their full potential in contributing to the department's goals.

Skills

Sales Prospecting

Customer Relationship Management

Selling Techniques

Salesforce

Negotiation

Order Entry

Positivity

Lead Generation

Relationship Building

Enthusiasm

Education

High School Diploma

Job description

Southwire Company LLC, a leading North American wire and cable producer, seeks an Inside Sales role focused on OEM international accounts. The position supports inbound/outbound sales, handles quotes, order entry, and customer inquiries with a balanced, service-oriented approach.

Responsibilities include reference to inventory, pricing, lead times, and contract terms; use of CRM/ERP tools; and collaboration with distributors, contractors, and internal teams to drive revenue and customer