Remote Inside Sales Engineer - Robotics & Automation

Standard Bots; United States; Remote; USD 100,000 - 140,000; Full time

Benefits offered by this job

Employee Stock Options

Paid time off

Medical/dental/vision insurance

Life insurance

Disability insurance

401(k)

Job summary

Standard Bots is hiring an Inside Sales Specialist to be the first technical point of contact for prospective customers. You will qualify inbound leads, capture discovery notes, and guide prospects through the early buying stages with cross-functional support from sales, marketing, and solutions engineering.

The role is fully remote with preferences in the NYC metro, North Carolina, California, Illinois, or Texas.

Qualifications

• 2–4 years in inside sales, pre-sales engineering, or technical support in a fast-paced, B2B environment
• Experience working in industrial automation, robotics, hardware, or manufacturing is highly preferred
• Strong verbal and written communication skills — you know how to tailor technical messaging for a non-technical or technical audience
• Proficiency with CRM systems (e.g., HubSpot, Salesforce) and lead routing workflows
• Detail-oriented with excellent note taking and documentation habits
• Comfortable handling multiple simultaneous inbound requests and prioritizing follow-ups
• Strong ability to work independently while collaborating closely across departments
• Experience supporting or selling complex hardware/software systems is a plus
• A natural curiosity about how machines work and how automation can improve customer operations

Responsibilities

• Respond promptly and professionally to all inbound sales inquiries from web, email, and other channels
• Qualify inbound leads using pre-defined criteria and assess budget, authority, and need
• Conduct discovery calls to understand technical feasibility and customer goals
• Maintain detailed notes in the CRM, including call outcomes and follow-ups
• Route qualified leads to the appropriate Regional Sales Manager or Applications Engineer
• Assist in technical Q&A and explain robot capabilities and deployment scenarios
• Collaborate with marketing to provide feedback on lead quality and messaging gaps
• Create and maintain technical sales collateral such as feature sheets and FAQs
• Maintain ownership of response time SLAs for lead follow-up
• Analyze patterns in incoming leads and identify sales funnel gaps
• Engage in light demo walkthroughs for early-stage prospects
• Support lead handoff to reduce friction in early conversion
• Stay up-to-date on product capabilities and hardware/software integrations

Skills

Inside sales

Pre-sales engineering

Technical support

CRM proficiency

Communication skills

Tools

HubSpot

Salesforce

Lead routing workflows

Job description

Standard Bots is hiring an Inside Sales Specialist to be the first technical point of contact for prospective customers. You will qualify inbound leads, capture discovery notes, and guide prospects through the early buying stages with cross-functional support from sales, marketing, and solutions engineering.

The role is fully remote with preferences in the NYC metro, North Carolina, California, Illinois, or Texas.